Shipping & Delivery Policy

At Al Raza, we aim to deliver your order in a timely and secure manner, with utmost care and quality packaging.


🚚 Shipping Timeframe

  • Order Processing Time: 1–2 business days

  • Standard Delivery Time:  order will be deliverd 3–7 business days (India only)

  • Express Shipping: Available in select pin codes at an additional cost

  • Dispatch Days: Monday to Saturday (excluding public holidays)


📍 Delivery Coverage

We currently deliver across all major cities and towns in India via reputed courier partners like Delhivery, Bluedart, DTDC, and India Post.


💰 Shipping Charges

  • Free Shipping on prepaid orders above ₹999

  • For orders below ₹999: Shipping charge of ₹60–₹80 (depending on your location)

  • Cash on Delivery (COD): ₹49 additional charge (where applicable)


📦 Order Tracking

Once your order is dispatched, a tracking ID will be shared with you via SMS/Email/WhatsApp. You can track the package in real-time.


🔁 Failed Deliveries & Reattempts

If you’re not available at the delivery address, 2 more attempts will be made before the order is marked as undeliverable. In such cases, re-shipping charges may apply.


📞 Incorrect Address / Phone Number

Please ensure your shipping address and phone number are accurate. Orders with incorrect information may face delays or be returned.


🌐 International Shipping

We currently do not offer international shipping. We’re working to expand globally soon. Stay tuned!


📩 Contact for Delivery Help

If you experience delivery delays or issues, please reach out to us at:
📨 Contact Page